SERVICE

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CERTITUDE

At SPIKE, service is a precise delivery protocol. Through 3D digital modeling, lean manufacturing management, and global on-site installation guidance, we ensure every complex vision is flawlessly realized.

soutien

Piliers fondamentaux

We provide closed-loop support for global wholesalers from design concepts to after-sales compliance, managing service as part of the playground infrastructure.

Plan directeur

More than just renderings. We provide complete CAD site adaptations, 3D Max immersive walk-throughs, and multi-dimensional budget breakdowns.

3D MAX / AutoCAD

Production intelligente

Digital order tracking. For large-scale projects, we provide material traceability reports and QA monitoring videos for every critical process stage.

Contrôle qualité des lots / suivi en temps réel

Déploiement complet

Experienced English-speaking engineers are deployed for global on-site supervision or provide 1:1 remote AR guidance to ensure zero-error assembly.

Assistance d'experts sur site / 24 heures sur 24 et 7 jours sur 7

Conformité

Technical consulting for international safety standards (EN1176 / ASTM / AS4685), assisting wholesalers in gaining technical edges during government bidding.

Normes CE / ISO

Excellence opérationnelle

The 6 Nodes of
Deployment.

Une approche systématique du déploiement de l'espace de jeu mondial.

Requirement

In-depth analysis of site terrain, capacity, and budget granularity.

Planification en 3D

Deliver 3D models and preliminary engineering schemes within 48h.

Blueprinting

Output complete CAD construction drawings and structural data.

Production

Real-time digital workshop tracking to ensure quality control.

Logistics

Professional export packing and real-time multimodal tracking.

06 Handover

Global supervision to ensure 100% inspection pass rate.

Preuve d'efficacité

Quantifying
Service Value.

Our average production cycle is roughly 30% shorter than the industry baseline, significantly accelerating the ROI for project owners.

24H

Réponse des techniciens

30%

Délais d'exécution plus courts

Centre d'assistance technique

Bibliothèque 3D

Téléchargez les formats .MAX, .SKP pour importer facilement nos actifs dans la planification de votre site.

Documentation

Download EN1176 certs, S.O.P manuals, and technical material laboratory reports.

Direct Support

Connect with our Chief Engineer for a 1:1 engineering assessment for your project.

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