Expert Knowledge Base

How can we Assist Your
Project?

Brand authority, Nanjing HQ location, and agency policies.

Material specs (LLDPE, Galvanized Steel, FRP) and maintenance.

3D Max planning, ODM design workflow, and asset downloads.

Opening process details, trial installations, and global tech support.

Trade terms (EXW-DDP) and Alibaba Trade Assurance security.

7-15 days lead time, export packaging, and logistics tracking.

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General

When you partner with us, you are working with a Direct Manufacturer based in Nanjing, China. We have been engineering play spaces since 2008. By choosing us, you bypass middlemen, giving you direct access to engineering support and saving you approximately 30% in procurement costs.

You can find our headquarters and manufacturing hub at NO. 118, Center Road, Baguazhou Street, Qixia District, Nanjing, China. We warmly welcome you to visit us in person. If you cannot travel, we can arrange a live VR Plant Tour for you via WhatsApp or Zoom to show you our automated welding, CNC cutting, and quality control lines.

Your safety and compliance are our priorities. SPIKE Amusement is ISO 9001 certified. All the products we export to you carry TÜV SÜD issued EN 1176 (Europe) certificates and fully comply with ASTM (USA) standards.

Yes, we provide you with a team of over 15 senior designers and 30 technicians with over a decade of experience. From your initial CAD deepening to complex structural analysis, our engineers work closely with you to ensure every detail is perfect.

We are always looking for strong partners like you. To start, you will need to provide a market research report for your country regarding our product types. We will then work with you to set annual sales targets. Once we verify the potential, you and SPIKE Amusement will sign a formal agency contract to begin our exclusive collaboration.

Products

We provide you with high-performance engineering materials built for endurance:

  1. Galvanized Steel Pipes: Deep-layer galvanization on both interior and exterior walls provides you with superior anti-corrosion and salt-spray resistance.

  2. LLDPE / LDPE Plastics: You receive food-grade linear low-density polyethylene with Level-8 UV stabilizers.

  3. Fiberglass Reinforced Plastic (FRP): We use this for your high-performance slides and custom shapes due to its incredible strength-to-weight ratio and weather resistance.

No. The LLDPE we provide you has passed 4,000-hour accelerated aging tests. You can expect a color retention rate of over 90% even in extreme outdoor environments like Australia or the Middle East.

We provide you with 304 stainless steel bolts and anti-theft fasteners. Every connection point is rounded to eliminate sharp edges, ensuring you meet strict international safety codes regarding finger entrapment.

We supply you with steel-core six-strand composite cables. Each rope has a non-slip coating and a breaking strength exceeding 2,000kg, ensuring they withstand high-traffic use without fraying or snapping.

We design our products for “low maintenance” for you. We suggest you check the tightness of connection bolts every 6 months and clean surface dust. You will receive a detailed Annual Maintenance Manual with your shipment.

Customization

Absolutely. Our “Engineering Lab” excels at non-standard customization. If you provide us with your site dimensions (CAD or a sketch), we will design a unique theme, tailored to your budget, capacity, and target age group.

If you are a partner with a clear project background, we provide AutoCAD layouts and 3D Max full-scene renderings to you for free. This is our way of helping you win more bids and impress your clients.

Yes. We give you full access to download our library of .DWG (CAD) and .SKP (SketchUp) files, allowing you to integrate SPIKE Amusement products directly into your master plans.

You will typically receive a preliminary 2D layout within 24 hours. Complete 3D renderings and animations are usually submitted to you within 2-3 working days.

Definitely. We can match any RAL or Pantone color you require. We also support laser marking or silk-screening your brand logo directly onto the equipment.

Service

Our streamlined workflow is: Research → Floor Plan → Design → Production → Shipping → Installation → Opening.

  1. Bespoke Design (2-4 Days): You provide a floor plan with key dimensions (height, columns, utilities); we deliver a 100% customized layout tailored to your theme and colors.

  2. Lean Production (15-30 Days): We perform a full trial installation of metal and plastic parts before delivery. You will receive real site-photos and technical assembly drawings for final verification.

  3. Turnkey Delivery & Install: We manage global logistics and arrange professional technicians for on-site assembly. 

You are covered by an industry-leading warranty: 5-10 years for structural steel, 3-5 years for slides and plastic parts, and 2 years for ropes and moving parts.

We keep core spare parts in stock for you. Once you provide your “Project ID,” we typically ship original matching parts via international express (DHL/FedEx) within 48 hours.

Yes. You will receive a comprehensive paper manual with your shipment. For key installation points, our engineering team will also provide you with specific photo guidance and remote technical support to ensure your local team can finish the job accurately.

SPIKE Amusement is committed to lifetime support for you. Even after the warranty, we will continue to provide you with matching parts at cost price.

Payment

Our normal payment term is 30% as a deposit, with the balance paid before loading. You can pay via T/T (Telegraphic Transfer) or use Trade Assurance on Alibaba for extra security.

It protects your money. If you don’t receive your goods on time or the quality doesn’t match our contract, Alibaba will refund your payment according to the agreement.

We accept all major international terms to suit your needs: EXW, FOB, CFR, CIF, DDU, and DDP. We can handle everything from factory pickup to delivered-at-place.

We can provide you with material sample packs (ropes, connectors, plastic swatches). These are usually paid via PayPal or Western Union, and we often credit this cost back to you on your first bulk order.

The balance is due after your goods pass quality inspection and before they are loaded into the container. We will send you a full QC report and packing videos as proof before you make the final payment.

Shipping

It is based on the quantity and size you order. But normally, our production time for you is 7 to 15 working days. Our digital management system ensures we meet these deadlines with 98.5% accuracy.

We use strict export packaging for you: air-bubble film cushioning, thickened woven bags, and custom non-fumigation wooden pallets for fragile or precision parts. We simulate every container load digitally to ensure no shifting occurs during transit.

Within 24 hours of departure, we will provide you with the Bill of Lading (B/L) and global tracking information so you can monitor the vessel’s progress.

Yes. If you provide your destination port, we can give you a 30-day freight forecast to help you calculate your total landed cost accurately.

For most countries (USA, parts of EU, SE Asia), we offer DDP service. This means you don’t have to worry about customs or taxes—you just wait at your site for the truck to arrive.

Need a Technical Brief?

Connect with our senior consultant on WhatsApp for a 1:1 engineering assessment.

Technical Support

zora@njspike.com

Global Hotline

0086-15335199455

WhatsApp / Live Chat

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