SPIKE »» FAQ
In short, Market Research – Prepare Floor Plan – Design – Producing – Shipping – Installation – Opening
1. Design: 100% customized, New design usually take 2-4 days
1.1 To make sure design fit perfect, please mark information on floor plan (Clean height, Entrance, Column location and size, Place for washing room, coffee, party room etc..)
1.2. You can customized (color, theme, components)
2. Producing: Product leading time is 15-30 days depend on design.
We will do trial installation before delivery (metal and plastic part), will provide real images and 3D installation diagram.
3. We can take care of Delivery and Installation.
We will arrange technician do installation (we will know the roughly cost once you send us the layout).
Yes, if you have play area, please inform us your dimension,professional designer will design for you.
It depends on the size of your playground. It takes 1-2 days to complete an overall design.
Trade terms: EXW, FOB, CFR, CIF, DDU, DDP all accepted.
Payment terms: Our normal payment term is 30% as deposit, balance before loading by T/T or Trade Assurance in alibaba.
Delivery time: It is based on the quantity and size you order. But normally, our production time is 15 to 25 working days.
We can provide installation services. We have the professional installation team. Installation costs are calculated separately.
Our products are strictly manufactured according to the highest quality standards of European and American markets. Raw materials are certified by ASTM, TUV, CE.
You need do a market research report of your country of our products. And we will give you the annual targets you need to finish. Then we check and sign a contract of the agent.