SERVICE

DELIVERING
CERTAINTY

At SPIKE, service is a precise delivery protocol. Through 3D digital modeling, lean manufacturing management, and global on-site installation guidance, we ensure every complex vision is flawlessly realized.

support

Core Pillars

We provide closed-loop support for global wholesalers from design concepts to after-sales compliance, managing service as part of the playground infrastructure.

Master Planning

More than just renderings. We provide complete CAD site adaptations, 3D Max immersive walk-throughs, and multi-dimensional budget breakdowns.

3D MAX / AutoCAD

Smart Production

Digital order tracking. For large-scale projects, we provide material traceability reports and QA monitoring videos for every critical process stage.

Batch QA / Real-time Tracking

Full Deployment

Experienced English-speaking engineers are deployed for global on-site supervision or provide 1:1 remote AR guidance to ensure zero-error assembly.

Expert On-site / 24-7 Support

Compliance

Technical consulting for international safety standards (EN1176 / ASTM / AS4685), assisting wholesalers in gaining technical edges during government bidding.

ce / ISO Standards

Operational Excellence

The 6 Nodes of
Deployment.

A Systematic Approach to Global Play Space Deployment.

Requirement

In-depth analysis of site terrain, capacity, and budget granularity.

3D Planning

Deliver 3D models and preliminary engineering schemes within 48h.

Blueprinting

Output complete CAD construction drawings and structural data.

Production

Real-time digital workshop tracking to ensure quality control.

Logistics

Professional export packing and real-time multimodal tracking.

06 Handover

Global supervision to ensure 100% inspection pass rate.

Efficiency Proof

Quantifying
Service Value.

Our average production cycle is roughly 30% shorter than the industry baseline, significantly accelerating the ROI for project owners.

24H

Tech Response

30%

Faster Lead Time

Technical Support Center

3D Library

Download .MAX, .SKP formats to easily import our assets into your site planning.

Documentation

Download EN1176 certs, S.O.P manuals, and technical material laboratory reports.

Direct Support

Connect with our Chief Engineer for a 1:1 engineering assessment for your project.

DELIVERINGCERTAINTY